---
title: IVR | Elite Services
description: Quickly and efficiently collect payments from customers by phone 24/7 with EliteVoice automated IVR technology.
---

# **IVR**

Provide your customers with 24/7/365 access to automated, easy-to-use voice payment tools.

[![LEARN MORE](https://no-cache.hubspot.com/cta/default/173517/a5cf4408-cbb8-4449-89f1-86044e662206.png)](https://cta-redirect.hubspot.com/cta/redirect/173517/a5cf4408-cbb8-4449-89f1-86044e662206)

![woman-on-phone](https://www.eliteps.com/hs-fs/hubfs/ivr_img.png?width=562&name=ivr_img.png)

 

## Streamline and Automate Payment Calls

Quickly and efficiently collect payments from customers by phone 24/7 with EliteVoice automated IVR technology.  Reclaim staff productivity and reduce collection costs by delivering easy-to-understand, automated calls in bulk when your patients are most likely to respond.  Streamline payment capture and improve patient satisfaction with a fast, secure, convenient inbound IVR pay system that provides PCI Level 1-compliant payment processing.

![cell-phone-call-icon](https://www.eliteps.com/hs-fs/hubfs/Asset%2021-4.png?width=75&name=Asset%2021-4.png)

 

### Deliver Outbound Calls in Bulk

Reach customers with critical billing updates and alerts all in one batch – without monopolizing staff time or productivity.  EliteVoice enables fast, automated phone outreach that reduces collection costs and A/R days.

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![money-parachute-icon](https://www.eliteps.com/hs-fs/hubfs/parachute_money1.png?width=120&name=parachute_money1.png)

 

### Accept Inbound Phone Payments

Collect payments anytime, from any phone.  EliteVoice inbound IVR system automates payment capture, enabling business office staff to redirect time and attention to critical non-payment tasks.

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![mobile-customer-service-icon](https://www.eliteps.com/hs-fs/hubfs/person_talking_phone1.png?width=111&name=person_talking_phone1.png)

 

### Automate Voice Payment

EliteVoice reduces payment errors and exceptions by automating payment processing tasks.  It also simplifies posting with 835-ready remittance files that seamlessly integrate with your legacy system.

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![thumbs-up-chat-icon](https://www.eliteps.com/hs-fs/hubfs/Asset%2011-2.png?width=123&name=Asset%2011-2.png)

 

### Boost Customer Satisfaction

Provide your customers with a fast, convenient way to pay their balance by phone.  EliteVoice is always available – offering handy after-hours payment and an easy, plain-language payment process without long on-hold queues.

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![bar-graph-upwards-icon](https://www.eliteps.com/hs-fs/hubfs/channel_performance1.png?width=123&name=channel_performance1.png)

 

### Take the Pulse of IVR Performance

Get clarity on channel performance with thin-slice payment reporting – tracked and made available at your fingertips in the ElitePay customer service dashboard.  Channel-specific payment attribution data helps you see which channels are performing well and which need a well-placed tweak or two.

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### **See EliteBill in Action**

Learn how our platform can help you delight customers and improve financial performance with a 1:1 demo

[![REQUEST A DEMO](https://no-cache.hubspot.com/cta/default/173517/634f2226-2366-4a4e-a034-bed2e4d0c29f.png)](https://cta-redirect.hubspot.com/cta/redirect/173517/634f2226-2366-4a4e-a034-bed2e4d0c29f)