--- title: The State of Patient Self-Pay [Infographic] description: Learn about recent patient self-pay revenue trends in this infographic, including a simple 6-step plan to optimize your collection strategy. image: https://www.eliteps.com/hs-fs/hub/173517/file-1929853294.png --- # The State of Patient Self-Pay [Infographic] October 22, 2014 •[Brian Watson](https://www.eliteps.com/elitepsblog/author/brian-watson) ![](https://www.eliteps.com/hs-fs/hub/173517/file-1929853294.png/iStock_000033297044Small.png.png?height=630&name=iStock_000033297044Small.png) ![Patient Self-Pay Revenue Collection](https://www.eliteps.com/hs-fs/hub/173517/file-1929853294.png?width=399&name=file-1929853294.png "Patient Self-Pay Revenue Collection")Rising treatment costs and an increase in patient self-pay receipts are gradually shifting the revenue landscape for many healthcare organizations. Healthcare expenditures [reached 18%](http://www.cms.gov/Research-Statistics-data-and-Systems/Statistics-Trends-and-Reports/NationalHealthExpendData/Downloads/Proj2011PDF.pdf) of U.S. GDP in 2012 – a 26% increase since 2006.  And spending is projected to account for a full one fifth of the economy within the next decade.  Facing escalating insurance premiums (up 80% since 2003) and an economy still in the midst of tenuous recovery, employers are increasingly asking patients to shoulder a larger portion of the costs of care through higher premiums, copayments, and deductibles and consumer-driven health plans. For example: over the past decade, the average premium for a family on a preferred provider plan have [increased by 69%](http://kff.org/report-section/ehbs-2014-summary-of-findings/).  Expenses covered by individuals – through payroll deductions and out-of-pocket costs – have i[ncreased 73%](http://www.milliman.com/mmi/) (an average of 8% per year) since the beginning of the recession in 2007.  If a higher portion of direct patient payments doesn’t exactly have you jumping for joy, you’re definitely not alone.  Self-pay revenue collection is often fraught with productivity roadblocks.  It’s more costly, more time consuming, and less likely to result in a preferred payment outcome.  Collecting from patients directly can cost twice as much as being reimbursed by a payer.  Not to mention subpar patient statement processing and aggressive collection tactics can alienate patients and put valuable, long-term treatment relationships in jeopardy. In our latest infographic, we’ve taken an in-depth look at the state of self-pay revenue collection. Check it out below to learn the root causes of the current increase, the impact rising patient receipts are having on provider profitability, and a simple six-step plan to help optimize your self-pay collection strategy.  ![EliteInfographic](https://www.eliteps.com/hs-fs/hub/173517/file-1925844253.png)   ---  [![Statement Design Consultation](https://no-cache.hubspot.com/cta/default/173517/dc0fa6c9-306e-4f4a-b8d2-bab236852c1d.png)](https://cta-redirect.hubspot.com/cta/redirect/173517/dc0fa6c9-306e-4f4a-b8d2-bab236852c1d) Share This: [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.eliteps.com%2Felitepsblog%2Fthe-state-of-patient-self-pay-infographic) [**](https://twitter.com/intent/tweet?text=&url=https%3A%2F%2Fwww.eliteps.com%2Felitepsblog%2Fthe-state-of-patient-self-pay-infographic) [**](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.eliteps.com%2Felitepsblog%2Fthe-state-of-patient-self-pay-infographic&title=&source=http%3A%2F%2Feliteps.com) [**](https://pinterest.com/pin/create/button/?url=https://www.eliteps.com/elitepsblog/the-state-of-patient-self-pay-infographic&media=&description=) [**](mailto:replaceme@please.com?&subject=Thought%20you%20might%20like%20this&body=https%3A%2F%2Fwww.eliteps.com%2Felitepsblog%2Fthe-state-of-patient-self-pay-infographic) ### Get Updates ### Featured Articles ### Categories - [Charity Care Management (1)](https://www.eliteps.com/elitepsblog/topic/charity-care-management) - [Compliance (2)](https://www.eliteps.com/elitepsblog/topic/compliance) - [Customer Service (8)](https://www.eliteps.com/elitepsblog/topic/customer-service) - [Digital Front Door (1)](https://www.eliteps.com/elitepsblog/topic/digital-front-door) - [Direct Mail (6)](https://www.eliteps.com/elitepsblog/topic/direct-mail) - [eBilling (1)](https://www.eliteps.com/elitepsblog/topic/ebilling) - [EBPP (34)](https://www.eliteps.com/elitepsblog/topic/ebpp) - [ESL Statement (2)](https://www.eliteps.com/elitepsblog/topic/esl-statement) - [eStatement (1)](https://www.eliteps.com/elitepsblog/topic/estatement) - [Healthcare Channel Partner Billing (1)](https://www.eliteps.com/elitepsblog/topic/healthcare-channel-partner-billing) - [IVR (3)](https://www.eliteps.com/elitepsblog/topic/ivr) - [Mobile Payment (11)](https://www.eliteps.com/elitepsblog/topic/mobile-payment) - [Online Billing and Payment (6)](https://www.eliteps.com/elitepsblog/topic/online-billing-and-payment) - [Online Patient Payment (17)](https://www.eliteps.com/elitepsblog/topic/online-patient-payment) - [Outsource Print Management (4)](https://www.eliteps.com/elitepsblog/topic/outsource-print-management) - [Paperless Billing (4)](https://www.eliteps.com/elitepsblog/topic/paperless-billing) - [Patient Engagement (2)](https://www.eliteps.com/elitepsblog/topic/patient-engagement) - [Patient Friendly Billing (21)](https://www.eliteps.com/elitepsblog/topic/patient-friendly-billing) - [Print and Mail (7)](https://www.eliteps.com/elitepsblog/topic/print-and-mail) - [QR Codes (1)](https://www.eliteps.com/elitepsblog/topic/qr-codes) - [Quick Pay (7)](https://www.eliteps.com/elitepsblog/topic/quick-pay) - [Security (1)](https://www.eliteps.com/elitepsblog/topic/security) - [Self-Pay Patients (9)](https://www.eliteps.com/elitepsblog/topic/self-pay-patients) - [Self-Pay Revenue (4)](https://www.eliteps.com/elitepsblog/topic/self-pay-revenue) - [Statement Design (32)](https://www.eliteps.com/elitepsblog/topic/statement-design) - [Statement Print and Mail (1)](https://www.eliteps.com/elitepsblog/topic/statement-print-and-mail) - [Statement Printing and Mailing (28)](https://www.eliteps.com/elitepsblog/topic/statement-printing-and-mailing) - [Statement Processing (36)](https://www.eliteps.com/elitepsblog/topic/statement-processing) - [TransPromo (1)](https://www.eliteps.com/elitepsblog/topic/transpromo) - [Up-Front Billing (1)](https://www.eliteps.com/elitepsblog/topic/up-front-billing) [See all](https://www.eliteps.com/elitepsblog/the-state-of-patient-self-pay-infographic#)