Close the communication gap and accelerate revenue collections with a targeted path to payment that fits each patient's unique habits, preferences, and financial profile.
Orchestrate patient-friendly financial outreach from the same file across mail, email, SMS text, online portals, and emerging digital options, like Amazon Alexa or Facebook Messenger. Give your customers a hassle-free way to pay, no matter their preferred path – with always-on and always-easy online, mobile, and voice options.
Get personalized, easy-to-understand financial communication that accelerates payment. Our modern engagement engine helps you deliver the right message, to the right touchpoint, at the right time – with payment tools that make it easy to get in, get out, and pay quickly.
Collect more, now – online, by phone, or in person. Self-service online, mobile, chatbot, and IVR payment tools streamline payment, enabling your customers to pay their bill or set up a payment plan in minutes 24x7x365.
Plug-in and quickly connect the billing tools you use every day. Our platform integrates with existing legacy software and technology easily and without disruption to your processes. So you get on-board and off-the-ground in a flash. And build on, not reduplicate, the work you do to collect from consumers.
Count on personal attention, fast change management, and dedicated support – on your schedule, delivered the way you want.
"Elite has a deep understanding of our needs and challenges. They’re the absolute right-sized organization – large enough to have the resources and technology we need, but not so big they cannot provide fantastic personalized customer experiences"
“Elite has offered us tremendous flexibility in designing our processes to best meet the needs of our customers and billing team. We greatly value the relationship.”